FAQ

How do I place an order?

You can place an order through our website. Please include your name, items, sizes

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How far in advance should I order?

Regular orders: at least 48 hours in advance
 

Large/custom/event orders: 1 week in advance
 

What payment methods do you accept?

We accept Cash App, Zelle, Apple Pay, and cash.

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Do you deliver?

Yes!  We deliver within Spartanburg and surrounding areas for an extra fee for over 5 miles. Pickup is also available.

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What if I have allergies?

Our treats may contain or come in contact with milk, eggs, wheat, peanuts, tree nuts, soy, and gluten. Please let us know about any allergies before ordering

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Can I cancel my order?

Orders can be canceled within 24 hours of placing them for a partial refund or credit. Same-day cancellations or missed pickups cannot be refunded.

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Do you offer custom orders?

Yes! We offer custom sweets, trays, and event treats. Message us for details and pricing.

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How should I store my treats?

Cookies, brownies, and cakes: store in airtight containers at room temperature.
 

Where are you located?

We are based in Spartanburg, SC, and serve surrounding areas.

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Do you sell every day?

• Suga Shack Snack sweets are available daily (with pre-order).
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 Contact Us

For questions about shipping or to request a special delivery, contact us at:
📧 trapsugarr@gmail.com